Privacy policy

At Toqueens, your privacy and trust are important to us. We collect only the information needed to process your orders, provide customer support, improve your shopping experience, and communicate important updates about your purchases.

Information We Collect

We may collect your name, email address, phone number, shipping and billing address, payment details (processed securely through our payment partners), and any information you choose to share with us when contacting customer support.

How We Use Your Information

Your information is used to:

* Process and deliver your orders
* Provide customer support
* Send order updates and tracking details
* Improve our website and services
* Prevent fraud and ensure secure transactions
* Share promotional offers and new launches (you can opt out at any time)

Sharing Your Information

We never sell your personal information. We only share it with trusted third-party partners such as payment gateways, shipping providers, website service providers, and where required by law.

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how our website is used.

Data Security

We use reasonable security measures to protect your personal information. While no online platform can guarantee absolute security, we continuously work to keep your information safe.

If you have any questions regarding this Privacy Policy or your personal information, please contact us via WhatsApp or email. We’re always happy to help.